Monday, March 31, 2008

Defective Proton Savvy set for recall

Proton recalls their compact cars Savvy due to a problem on the car's rear-wheel bearing. The defect could be due to inferior quality of material used or a problem due to design defect.

What is wrong with the rear-wheel bearing when there are millions of cars have a rear-wheel bearing ? It is not that Proton is the first manufacturer to invent a rear-wheel bearing. Yet, defect is there.

It will a costly move for Proton to recall the cars but for customers safety, it has to be done. With this latest recall, Proton dominant will further reduced. So much for their decade of monopoly.

This lesson clearly indicates that you cannot sleep on your laurel or be complacent.

Most Malaysian companies are complacent, and as this article illustrates it will haunt them years later and it will be costly. How does this affect us, the rakyat of Malaysia ? Well, the next time Proton produce a newer model, it will be more costly in order for them to compensate their lose for this recalls.

Proton said it would conduct the necessary checks and replacements at no cost to the customer. Yes, right. I'm sure they will find ways to get back the cost.

Extracted from: (Mar 31, 2008)

Proton recalls 34,000 Savvy cars

PETALING JAYA: Proton is recalling its Savvy cars over a possible problem with regards to the car’s rear-wheel bearing.

The company said a recent inspection has brought to its attention that water could get into the bearing, which could lead to a malfunction.

“The safety and satisfaction of our customers is a primary concern. As a precautionary measure, we are recalling all Savvy’s for inspection and repair,” Proton managing director Datuk Syed Zainal Abidin Syed Mohamed said in a press statement.

The recall will affect a total of 34,000 cars. All Savvy owners are advised to take their cars to the nearest Proton Edar or EON service branch for an inspection.

Proton said it would conduct the necessary checks and replacements at no cost to the customer.

They can also call Proton i-Care at 1-300-880-888 for further info.


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