Tuesday, December 30, 2008

TM Streamyx slow - Dec 2008

Connecting to Internet using Streamyx from home is slow. Connecting to the Internet from Office using Streamyx is slow. Cybercafe Streamyx slow, college Streamyx slow, kopitiam Streamyx also slow, warung mamak Streamyx lagi slow. Don't fret. Don't grumble. The submarine cable (or undersea) telco cable linking Malaysia and Europe is undergoing restoration until Jan 04, 2009.

As usual, press statement from Talikom Malaysia (TM) is also vague as the slowness of their Streamyx line. TM does not states whether the submarine cable is belong to them or cable sewa.

Don't bother to call their 100 number either because it will be too busy. You won't get the answer. So the most you can do until Jan 04, 2008 is to bear with the slow connection. But remember, don't put all your blames to TM. It's Malaysian surfer who hog the line.

Biasa lar orang Malaysia suka sangat download file percuma. Like ripped songs, pirated movies, pirated series and video streaming 24hr a day even if they are not in front of their computer. That's my friends, is the typical habit of Malaysian Internet users. Using Streamyx line to the fullest to download illegal files and caused the bandwidth to be insufficient (even during normal days).

Related posts:
* TM Streamyx slow syndrome (Jul 2008)

* TM Net complaints
* Slow Streamyx connection update for today
* Streamyx broadband troubleshooting

From TheStar

TM: Full recovery of Internet services on Jan 4

KUALA LUMPUR: Telekom Malaysia Bhd said on Tuesday there was a delay in the restoration of Internet services following technical problems in repairing the submarine cable network linking Malaysia to Europe.

“Due to the delay, full recovery of Internet services is now expected to be on Jan 4, 2009,” TM said in a statement.

On Dec 20, TM said the disruption of its Internet services was due to circuit fault on the Southeast Asia – Middle East – Western Europe 4 (SMW4) submarine cable network between Palermo (Southern Italy) and Alexandria (Northern Egypt) linking Malaysia to Europe.

TM said there was a delay in the restoration of Internet services due to technical problems at the repairing stages.

It added that customers using Internet services might continue to experience slow browsing while accessing websites hosted in Europe.

Customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to Europe may also experience some service degradation.

“To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion,” it said.

TM assured its customers that it was undertaking all necessary measures to restore communications services for its customers as soon as possible.

Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

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lankapo said...

wah really untill my birthday, no wonder. Usually I watch movie in youtube takes 10 second to load full movie.

Now takes until 5 minutes hehe

thanks for the info

Ken Yeap said...

Now is already May 2009,stremyx slow connection for international browsing still happening.I encourage to all Malaysian who want to sign up streamyx better think twice.I still using stremyx because my area cannot support any other internet provider service.The worst thing is when you call the stremyx technical support,alot of time they wont tell you the exact problem because they afraid you to ask for rebate for slow connection.Some times they even tell you this is not their problems.So,if you area can support other ISP such as jaring,maxis cable connection and so on...maybe you think about it.Remember,streamyx is the last option. I dont use wireless connection because of radiation.

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